United Vacations

Cancellation & Change Policy

  Cancel/Change Penalties
All fees indicated are per person
Reservation Type and Components 31 or More Days Prior to Departure 30-11 Days Prior to Departure 10-4 Days Prior to Departure 3-0 Days Prior to Departure
Flight/Hotel and
Hotel only
Reservations

Airfare

Varies depending on airfare rules

Cancel - Non-refundable
Change - Per airfare rules

Hotel* No penalty $30 - U.S. and Canada
$50 - All other destinations
$200 - U.S. and Canada
$400 - All other destinations
Non-refundable
Other refundable items (cars, tours, etc.) No penalty Non-refundable
Other non-refundable items and Travel Protection Plan Non-refundable
Form of refund ** Airfare: Original form of payment or Gift Card Voucher, depending on airfare rules
Other refundable items: Original form of payment
Gift Card Voucher Not applicable
*Hotel

Some hotel rates may be non-refundable.

4 or More Days Prior to Departure

  • Customers may change to a different hotel or change rooms within the same hotel, and the change fee will be waived if the change results in additional hotel revenue being collected.
  • If the change does NOT result in additional hotel revenue being collected, the fees above will apply.

0-3 Days Prior to Departure

  • Customer may change room categories within the same hotel, and the change fee will be waived if the change results in additional hotel revenue being collected.
  • Customers may choose to change to a different hotel, however, the hotel portion is non-refundable, and customer is responsible for applicable rates for the new hotel.

Examples of "other non-refundable items" are train tickets, event or show tickets, theme park passes, etc.

**Refund = total cost of booking less fees and non-refundable services.

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